I am a tenant of a house in the Meadows, a highly populated residential area in Dubai just opposite of Dubai Internet and Media city and thanks to Emaar Properties, every room in my house is connected via LAN cables to a central switch that provides Internet, TV and phone (voice over IP) services to me. Since I moved in 2 years ago, I had quiet reasonable access speed and upgrade about a year ago to a 2 MB connection through local TECOM provider which was previously known as Sahm Technologies and is now operating under the new telecoms operator DU.
Since the upgrade and a couple of complaint calls to the customer service center (04-390 5555) which is open 24/7 technical staff apparently unthrottled my line speed as the download speed was much higher than the upload speed. They also confirmed to me on the phone, that sometimes a few or even quiet a few broadband users share the same line which will result in lower speed. Since the Meadows, Springs and neighbouring Greens are connected via the DIC/DMC network, no proxy prevents social network sites, Skype and music/video peer-to-peer sharing and in the evenings and on weekends (when I would like to rely on my highspeed 2 MB line), I am hardly getting 25% through-put of what I am paying. Today is one of these days and hence I made the effort to actually measure the line speed through external sites (and even sites within the TECOM network).
Despite paying AED 349,00 monthly for the advertised service for a 2 MB broadband line it should take only 2.5 seconds to download a 5 MB large file. On their site it reads:
"How does DIC Telecom do this? Through broadband. Broadband is a fast connection to the Internet that’s always on. Our broadband network uses a "fatter" broadband cable compared to a conventional telephone network."
Let's have a look at some of the independent speed test providers and their results:

All of them and internal traffic test between neighbours and DIC/DMC offices clearly show download (and some upload) rates far below the 2 MB promised speed from my provider despite my bill being the same AED 349,00 month over month. By the way, their terms and conditions on the website do not talk about sharing, they simply advertise a service that is not fully delivered. Links to some internet speed check sites can be found here:
It's a pity that a 100 US$ monthly fee does not even buy you a simple 2MB connection despite rapid growth of the Internet in the UAE and in particular in Dubai. Madar Research recently announced growth rates of 100% in broadband connection and double digit growth rates in internet usage in the Middle East and the telecommunication industry must really consider to not only support business users but also consumers that are willing to pay deep from their pockets (a 10 MB connection un-shared in Europe costs as low as 15 US$ per month). A very good example of future thinking can be found in India, where government proposes to offer free, high-speed broadband connectivity to all Indians by 2009 , through state-owned telecom service providers BSNL and MTNL.
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